General Conditions

There are the Conditions of Booking of GRAYLINE PRAGUE - BOHEMIA TRAVEL SERVICE. The contract between the parties is made on the outlines herein.

PRICES - Prices are inclusive local VAT.
RESERVATIONS - are needed please book as soon as possible.
DATE OF DEPARTURE & COLLECTION TIMINGS - These are subject to change or cancellation, should unforeseen circumstances occur. Please reconfirm at time of booking.
SMOKING - Smoking is not permitted during the transport.
CHILDREN - Children under sixteen must be accompanied by an adult.
CANCELLATIONS - FULL AND HALF DAY COACH TOURS - A refund will only be made if GRAYLINE PRAGUE - BOHEMIA TRAVEL SERVICE is informed 24 hours or more before departure, otherwise a 100% charge will be levied.
PERSONAL INSURANCE - Is not included.
LUGGAGE - Extended Tours the allowance is one suitcase not exceeding 20 kg in weight. A small amount of hand luggage is permissible.
ACCIDENT OR LOSS - We have no liability for loss, damage, delay, inconvenience, or direct or consequential loss, however caused, unless due to our employees negligence, in which case our liability is limited (except for death or personal injury) to a maximum of the refund of the tour cost. We do not own or manage the train, ships, vehicles, accommodation and restaurants used and we have no liability for loss or damage caused by the proprietors or operators thereof.
PAYMENT - full payment is required at the time of booking.
WHAT THE PRICE INCLUDES - This is specifically stated on each page.
PRICES DO NOT INCLUDE - Gratuities to the Guide, Driver or Tour Manager is not included. Lunch is not included unless specified.
GENERAL CONDITIONS - We may, at our discretion, require any person to withdraw from any tour if we deem his acts or conduct offensive or a nuisance to other passengers, and we shall have no further liability. We reserve the right to cancel any tours due to lack of demand and also to use vehicles as dictated by demand. No servant or agent of ours can vary our conditions and any such purported variation shall be of no effect unless it has been signed by our Director. All matters concerning this booking shall be subject to Czech Republic Law. If you have comments about your sightseeing tour, you should make them to the company.